Suggested alternatives was an EHR-based intervention
most closely resembling traditional clinical decision supports and order sets.
Diagnoses of acute respiratory tract infection triggered a pop-up screen stating
that “Antibiotics are not generally indicated for [this diagnosis].
Please consider the following prescriptions, treatments, and materials to help
your patient,” followed by a list of alternatives (see original protocol
[Appendix F: Example of
Suggested Alternatives Order Set ] in Supplement 1 ), each with
streamlined order entry options for over-the-counter and prescription
medications (eg, decongestants) and letter templates excusing patients from
work. The suggested alternatives intervention drew from the behavioral insight
that prescribers may infer that a suggested (nonantibiotic) alternative ought to
be considered, thus reducing the likelihood that an antibiotic would be
prescribed.19 Accountable justification was also an EHR-based
intervention. An EHR prompt asked each clinician seeking to prescribe an
antibiotic to explicitly justify, in a free text response, his or her treatment
decision. The prompt also informed clinicians that this written justification
would be visible in the patient’s medical record as an “antibiotic
justification note” and that if no justification was entered, the phrase
“no justification given” would appear. Encounters could not be
closed without the clinician’s acknowledgment of the prompt, but
clinicians could cancel the antibiotic order to avoid creating a justification
note, if they chose. The accountable justification alert was triggered for both
antibiotic-inappropriate diagnoses and potentially antibiotic-appropriate acute
respiratory tract infection diagnoses (eg, acute pharyngitis)
The accountable justification intervention was based on prior findings
that accountability improves decision making accuracy and that public
justification engenders reputational concerns.20 (link)–23 (link) To preserve their reputations, clinicians should be
more likely to act in line with injunctive norms24 —that is, what one “ought
to do” as recommended by clinical guidelines.25 Peer comparison was an email-based intervention.
Clinicians were ranked from highest to lowest inappropriate prescribing rate
within each region using EHR data. Clinicians with the lowest inappropriate
prescribing rates (the top-performing decile) were told via monthly email they
were “Top Performers” (see original protocol [Appendix G: Sample Peer Comparison Email
Text ] in Supplement
1 ). The remaining clinicians were told that they were “Not a
Top Performer” in an email that included the number and proportion of
antibiotic prescriptions they wrote for antibiotic-inappropriate acute
respiratory tract infections, compared with the proportion written by top
performers.
Peer comparison was distinct from traditional audit-and-feedback
interventions in its comparison with top-performing peers instead of
average-performing peers and its delivery of positive reinforcement to top
performers—a strategy shown elsewhere to sustain performance.26 –28 (link)
most closely resembling traditional clinical decision supports and order sets.
Diagnoses of acute respiratory tract infection triggered a pop-up screen stating
that “Antibiotics are not generally indicated for [this diagnosis].
Please consider the following prescriptions, treatments, and materials to help
your patient,” followed by a list of alternatives (see original protocol
[
Suggested Alternatives Order Set
streamlined order entry options for over-the-counter and prescription
medications (eg, decongestants) and letter templates excusing patients from
work. The suggested alternatives intervention drew from the behavioral insight
that prescribers may infer that a suggested (nonantibiotic) alternative ought to
be considered, thus reducing the likelihood that an antibiotic would be
prescribed.19 Accountable justification was also an EHR-based
intervention. An EHR prompt asked each clinician seeking to prescribe an
antibiotic to explicitly justify, in a free text response, his or her treatment
decision. The prompt also informed clinicians that this written justification
would be visible in the patient’s medical record as an “antibiotic
justification note” and that if no justification was entered, the phrase
“no justification given” would appear. Encounters could not be
closed without the clinician’s acknowledgment of the prompt, but
clinicians could cancel the antibiotic order to avoid creating a justification
note, if they chose. The accountable justification alert was triggered for both
antibiotic-inappropriate diagnoses and potentially antibiotic-appropriate acute
respiratory tract infection diagnoses (eg, acute pharyngitis)
The accountable justification intervention was based on prior findings
that accountability improves decision making accuracy and that public
justification engenders reputational concerns.20 (link)–23 (link) To preserve their reputations, clinicians should be
more likely to act in line with injunctive norms24 —that is, what one “ought
to do” as recommended by clinical guidelines.25 Peer comparison was an email-based intervention.
Clinicians were ranked from highest to lowest inappropriate prescribing rate
within each region using EHR data. Clinicians with the lowest inappropriate
prescribing rates (the top-performing decile) were told via monthly email they
were “Top Performers” (see original protocol [
Text
1
Top Performer” in an email that included the number and proportion of
antibiotic prescriptions they wrote for antibiotic-inappropriate acute
respiratory tract infections, compared with the proportion written by top
performers.
Peer comparison was distinct from traditional audit-and-feedback
interventions in its comparison with top-performing peers instead of
average-performing peers and its delivery of positive reinforcement to top
performers—a strategy shown elsewhere to sustain performance.26 –28 (link)