1) Surveys with questionnaires distributed by centralized e-mails:
An e-mail was addressed with a similar introductory text to all employees of our university hospital (E
1), to another university hospital in southwest Germany (E
2, Homburg/Saar), and to members of a professional medical association (E
3) [12] (
link). The e-mail contained a link to the Internet-based questionnaire. The questionnaires had comparable content as the aforementioned paper-based questionnaires and were made available on the Internet. The questionnaire, which contained 12 pages, comprised 12 mandatory questions. Any missing answers resulted in an electronic response to make the participant aware of the missing response. The individual's progress through the questionnaire was signified as a horizontally extending bar on top of the right-hand side of the monitor. The e-mail invitation was resent after 26 days, and the data collection was closed following the sixth week.
2) Surveys with questionnaires linked to homepage invitations:
An invitation placed on a homepage was used to contact the municipal employees of our city (H
1) and those of an industrial city in the center of Germany (H
2, Essen). Comparable to the paper-based version, an introductory text regarding matters of organ and tissue transplantation and donation and of the use of the questionnaire was placed at the top of the municipal homepage that regularly appeared when the computer was started. A link was placed in this text that took the participant directly to the survey and was visible for six complete weeks.
Both electronic surveys (centralized e-mails and homepage link) were randomized automatically with the EFS Survey software.
The electronic and paper-based surveys were compared for their question formats and the possibility of randomization. The surveys were also compared with regard to the demographic data and number of potential and effective participants, the time taken to answer all questions, the number of incompletely and completely answered questionnaires, the point in a survey at which the participant abandoned it in partial completion, the time taken to design and implement the survey, and the efficacy of the survey regarding time and financial costs. Complete answering was defined as having responded to the final question of the questionnaire.
To measure the mean time for completing the paper-based questionnaire, the time required to answer the questionnaire was measured in 30 participants in a pilot study. The necessary time for answering the Internet questionnaires was automatically registered with the Survey (QuestBack GmbH, Hürth, Germany).
Based on our observed ratios of potential participants and completely answered questionnaires, the cost and time for surveys with estimated complete questionnaires were calculated for surveys with 10, 20, 30, or 42 questions of the same format.
Uhlig C.E., Seitz B., Eter N., Promesberger J, & Busse H. (2014). Efficiencies of Internet-Based Digital and Paper-Based Scientific Surveys and the Estimated Costs and Time for Different-Sized Cohorts. PLoS ONE, 9(10), e108441.