We analyzed prospectively collected NORspine data on patients operated for lumbar spinal stenosis (LSS) at four hospitals between January 1st, 2015 and December 31st, 2016. Patients who consented to participate in NORspine completed questionnaires at baseline. The NORspine registry then mailed similar questionnaires to patients at 12 months postoperatively. Patients responded directly to NORspine without the involvement of the treating center. NORspine routinely sends one postal reminder to those who do not respond before they are considered non-respondents. We engaged the NORspine office to reach out to those who did not respond at 12 months after surgery. The 12 months postoperative questionnaire was sent once again. We also sent one reminder by mail and one by SMS to those who still did not respond. Patients that responded at 12 months postoperatively are termed respondents, while those who did not respond are termed non-respondents. Those who finally responded are termed “responsive non-respondents”, and those who never responded to any contact are termed “resistant non-respondents”.
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