Measuring Burnout among Professionals

This study adopted the Maslach Burnout Inventory-General Survey (MBI-GS) translated and revised by Li and Shi (34 (link)), with 15 items in total, including three dimensions of emotional exhaustion (EE, five items), depersonalization (DP, four items), and low personal accomplishment (LPA, six items). The scale applies a seven-level rating scale ranging from 0 (never) to 6 (every day). Higher scores on the EE and DP subscales indicate the higher degrees of job burnout, while LPA is inversely correlated with job burnout. The total score of the MBI-GS ranges from 0 to 90. The score of each dimension was the mean of its corresponding item score, and the composite score of burnout scale was (0.4^*EE + 0.3^*DP + 0.3^*LPA). A composite score < 1.5 was judged as no burnout, 1.5–3.5 as mild to moderate level of burnout, and >3.5 as severe burnout (35 (link)). The Cronbach's α coefficient of the scale in this study was 0.88.