A comprehensive literature search was conducted to identify articles containing explicit Web- or app-related quality rating criteria. English-language papers from January 2000 through January 2013 were retrieved from PsycINFO, ProQuest, EBSCOhost, IEEE Xplore, Web of Science, and ScienceDirect. The search terms were, “mobile” AND “app*” OR “web*” PAIRED WITH “quality” OR “criteria” OR “assess*” OR “evaluat*”.
Three key websites, including the EU’s Usability Sciences [17 ], Nielsen Norman Group’s user experience (UX) criteria, and HIMSS were searched for relevant information. References of retrieved articles were also hand-searched. Professional research manuals, unpublished manuscripts, and conference proceedings were also explored for additional quality criteria. After initial screening of title and abstract, only studies that reported quality assessment criteria for apps or Web content were included.
Website and app assessment criteria identified in previous research were extracted. Criteria irrelevant to mobile content and duplicates were removed. An advisory team of psychologists, interaction and interface designers and developers, and professionals involved in the development of mHealth apps worked together to classify assessment criteria into categories and subcategories, and develop the scale items and descriptors. Additional items assessing the app’s description in the Internet store and its evidence base were added. Corrections were made until agreement between all panel members was reached.
Three key websites, including the EU’s Usability Sciences [17 ], Nielsen Norman Group’s user experience (UX) criteria, and HIMSS were searched for relevant information. References of retrieved articles were also hand-searched. Professional research manuals, unpublished manuscripts, and conference proceedings were also explored for additional quality criteria. After initial screening of title and abstract, only studies that reported quality assessment criteria for apps or Web content were included.
Website and app assessment criteria identified in previous research were extracted. Criteria irrelevant to mobile content and duplicates were removed. An advisory team of psychologists, interaction and interface designers and developers, and professionals involved in the development of mHealth apps worked together to classify assessment criteria into categories and subcategories, and develop the scale items and descriptors. Additional items assessing the app’s description in the Internet store and its evidence base were added. Corrections were made until agreement between all panel members was reached.
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