The CJE’s clinical activity database is compiled using the medical records of new referrals. Following referral, individuals undertake one to four clinical interviews, lasting around one hour each. During this initial assessment phase, a clinician explores different aspects of the individual’s background; personal, family and psychiatric history, social and financial situation, current gambling behavior, motivations to play, crisis-related factors, consequences of behavior and needs relating to follow-up. This interview draws upon the motivational approach [39 ], and has the dual aims of collecting information and supporting motivation to change and commitment to care. The information reported by individuals is documented in medical records. Clinicians then use the medical records to complete the database, which is completely anonymized.
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